FAQ: Lucky Ducks In A Row- Rubber Duckie Dice Set
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What material are the dice made from?

These dice are made from clear resin- a liquid plastic that is cast in molds, inked, and then polished to a high shine. The yellow ducks inside are also made from resin!

Last updated: June 01, 2020 05:04

Are they balanced?

Yes! These dice are as balanced as any other manufactured dice. The duck inclusion is made with the same resin as the rest of the die, so there is no impact on the fairness of the dice! We put together a video of 100 rolls to prove it- see here: https://youtu.be/IKfh80L59gg

Last updated: June 01, 2020 05:08

What's up with the duck positioning? Why isn't it facing the highest number?

When I was hand-pouring these, it was much easier to insure that the duck faced the highest number- but that was me, alone in the studio, one pair of hands producing these guys way too slowly to meet the demand.

Unfortunately, due to the way these are manufactured, we cannot guarantee the duck positioning- it is random. We tried- the flaw rate was so high as to make the dice unproducable. You’ll see in our sample photos that the ducks face all different ways- it makes each set unique!

Last updated: June 01, 2020 07:03

When is fulfillment scheduled?

The sticker tier and all digital items will be sent once the kickstarter ends- by the end of July.

Dice tiers will be fulfilled in December, pending any factory issues. I have budgeted an extra two months for shipping from the factory to me and then from me to you, so hopefully that estimate is accurate.

Last updated: June 01, 2020 07:03

Why Ducks?

  1. I just think they’re neat

  2. They make people smile!

3.Because we’re a little bit quackers for these click quacks.

Last updated: June 01, 2020 07:03

Will I get multiple rewards from stretch goals if I back for multiple sets?

Yes. For every set, you will get the applicable stretch goal reward- two bathtubs, two stickers etc for the two set tier. This includes the first-day duckie minion!

Last updated: June 01, 2020 07:51

What is the cut-off for the first-day reward? Can I get the duckie miniature if I missed it?

The cut-off for the first-day reward was backer #1400. If your backer number is before that, you’re guaranteed to get the reward (if you pledged the $12+ tiers).

The reward was meant as a thank you for early supporters- the people who helped us fund in less than three hours, the people who spread the word far and wide and brought more ducks to our flock. I feel it would be unfair to them to allow the duckie minion miniatures to be sold as add ons. In addition, I will be hand-assembling each of these minions. To prevent delaying fulfillment for everyone, we need to keep the number manageable! I only have the two hands <3

As a compromise, I will do a timelapse video showing the assembly of the minions and show you how to make your own!

Last updated: June 03, 2020 16:23

How is pledge management being handled post-funding? Will there be add-ons available?

We’ve gotten this question a few times, and I want to let you all know of a change from our original intent. Originally, when this was a smaller campaign, we were going to use the native Kickstarter surveys to handle all pledge management.

That was before you all super duper wonderfully over-funded us!

Now, we will be partnering with BackerKit to help manage pledges and allow post-campaign add-ons! Knowing when to ask for help is an important lesson to learn, and we’re excited to bring on a partner with enough experience to make your backer experience a smooth one.

Last updated: June 06, 2020 20:44

Why is my first day duckie minion reward not showing up in the Backerkit?

The first day rewards will be sent to backers #1-1400 (one minion per dice set pledged or added on), but it will not show up in the Backerkit survey. Don’t worry- we still know who y’all are and will make sure it gets in your package <3

Last updated: July 16, 2020 16:04

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account here.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Try account recovery here.

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

Contact Us